WORKSAFE BC PhysioTherapy

At Pursuit Physiotherapy Victoria, we understand that recovering from an injury is a team effort. Our team of physiotherapists is here to provide the expert care, guidance, and support injured workers need to return to their normal lives. Our role goes beyond treatment—we’re dedicated to collaborating closely with both you and your employer to ensure a smooth and safe return to work.

We’ll work with you on finding suitable tasks that are safe and achievable, helping both you and your employer make informed decisions as you complete your return to work rehabilitation. Our goal is to support you every step of the way, ensuring that recovery at work becomes a positive and productive experience.

You won’t have to worry about any out-of-pocket expenses for your treatment since Pursuit Physiotherapy can do direct billing to WorkSafeBC.

What to do if you have been injured at work

If you sustain an injury at work, it’s important to submit a claim through your employer and the Workers Compensation Board within 5 days of the injury. WorkSafeBC will cover the cost of your initial assessment and decide whether you’re eligible for additional treatment.

  1. Report your injury to your employer and to Worksafe BC calling Teleclaim @ 1.888.WORKERS (1.888.967.5377) as soon as possible.

    As soon as you are injured on the job notify your employer and ensure your employer also submits their injury report to WorkSafeBC.

  2. Seek medical attention for your injury as soon as possible. Be sure to tell your doctor that your injury is work-related.

    • Visit a healthcare professional such as your family doctor, walk-in clinic, or hospital for an evaluation. Be sure to let them know your injury is work-related. This must be done in order to verify your claim

  3. Contact Pursuit Physiotherapy

    • Once your injury has been reported and you’ve received a claim number, you can book an appointment with us for a worksafeBC assessment..

WorkSafe BC Work Injury

Physiotherapy WorkSafe BC Claims

WorkSafe BC ensures full coverage for physiotherapy services to help injured workers regain strength, mobility, and function, allowing them to return to work safely and effectively.

Convenient Direct Billing
We provide direct billing to both ICBC and WorkSafe BC, making the process hassle-free so you can focus on your recovery. For your first appointment, please bring:

When a Referral is Required
If your injuries are not severe enough to require hospital admission, you’ll need an assessment and referral from your family doctor or a walk-in clinic, including a suspected diagnosis, before starting physiotherapy.

Personalized Physiotherapy for Your Recovery
Our team is dedicated to providing individualized care that restores movement, alleviates pain, and improves your overall quality of life. With a focus on evidence-based techniques and patient-centered treatment, we’re here to guide you every step of the way.

What You’ll Need for Your INITIAL Appointment

To get started with Worksafe BC rehabilitation services, please bring the following:

  • WorkSafeBC Claim number provided to you by WSBC

  • Your personal health number (You can find this on your care card number from your BC services card or your driver’s license)

  • Date of injury

  • Direct name and contact information for your employer

** You do not need prior approval from WorkSafeBC to begin physiotherapy. If your claim is approved, WorkSafeBC will cover the cost of your initial assessment and treatment sessions.

WorkSafe BC Claim

How to Report your injury to Worksafe BC

There are different ways you can report your injury to WorkSafe BC; you can choose any of the following methods:

Call Teleclaim - 1.888.WORKERS (1.888.967.5377)

The fastest and easiest way to report an injury is to call WorkSafe BC. Their representative will take your information over the phone and will go through the process about your recovery and return to work. WorkSafe BC Teleclaim is available Monday to Friday, from 8 a.m. to 6 p.m.

Use WorkSafe BC Online

If you already have an account you can log on HERE

If do not have an account yet, you can create one HERE

Fax or Mail your Form

Fill out this Form and use any of the information below:
FAX: 604.233.9777 in Greater Vancouver, or toll-free within BC at 1.888.922.8807
MAIL: WorkSafeBC, PO Box 4700 Stn Terminal, Vancouver BC  V6B 1J1

Rehabilitation with WorkSafe BC and Pursuit Physiotherapy

Initial Assessment

During your first visit, our experienced physiotherapists will conduct a comprehensive assessment, which includes:

  • Reviewing your medical history and details of the workplace injury.

  • Assessing your mobility, strength, and areas of pain or dysfunction.

  • Developing a personalized treatment plan to support your recovery.

Treatment Plan and Follow ups

WorkSafeBC generally covers up to 15 physiotherapy treatments within a 6 week treatment block. Your physiotherapist will communicate your progress with WorkSafeBC as needed.

  • If additional treatments are required, our team will submit an extension request to WorkSafeBC on your behalf to ensure you continue receiving care until you’re fully recovered.

  •  It’s essential to attend all scheduled physiotherapy sessions to maximize your recovery and maintain WorkSafeBC coverage.

Return to work

Your physiotherapist will work closely with you and your employer to ensure a safe return to work. This may involve:

  • Gradual return-to-work programs.

  • Modified duties or adjustments to your workload.

  • Continued exercises to strengthen and maintain function.

If you experience any setbacks, let both your physiotherapist and WorkSafeBC know right away to reassess your treatment plan.

Worksafe BC Injury Recovery and Pursuit Physiotherapy

At Pursuit Physiotherapy, we’re here to guide you every step of the way. From dealing with WorkSafeBC claims to providing personalized care, our team is dedicated to helping you recover effectively and confidently.

If you have any questions about WorkSafeBC coverage or need to book your appointment, feel free to contact us today!

Ready to Book?