CANCELLATION POLICY

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require 24-hour notice for any cancellations or changes to your appointment.

Physiotherapy & Chiropractic: If you have to cancel your appointment within 24 hours or you do not show up for your appointment, we waive the first occurrence; however, after that, we will apply a fee to your account equal to 50% of your appointment.

Massage Therapy: Late cancellations and no-shows will be charged 100% of the appointment cost.

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